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What is the Function of Cloud Storage?How to Use the Trial Package?How to Use the Cloud Disk Experience Package?How to Purchase the Cloud Storage Package?Is It Mandatory to Activate Packages?How to View Package Orders?Are there any discounts for cloud storage?Will there be a reminder when the cloud storage plan expires?Cloud storage is not working?How to renew cloud storage?Are Cloud Storage Plans Refundable?The package I purchased is not sufficient. Can I purchase a higher-tier package?How to Disable Automatic Renewal?Can multiple devices be used together?Why Doesn't Cloud Storage Support 7*24 Hours of Video Recording?Have You Enabled Cloud Storage and No Video Recording?I lost my device, can I still view cloud storage videos?How to deal with purchased packages if the Device is damaged?Why Do I Need to Purchase a Package for Alarm Messages and Videos?
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FAQsCloud ServicesCloud Storage

Why Doesn't Cloud Storage Support 7*24 Hours of Video Recording?

Understanding why cloud storage only records alarm-triggered videos instead of continuous recording

Cloud storage only records dynamic alarm videos, not static videos.

Can multiple devices be used together?

Information about using cloud storage on multiple devices

Have You Enabled Cloud Storage and No Video Recording?

Troubleshooting guide when cloud storage is enabled but no videos are being recorded

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