Smart Lock Setup

Pair your smart lock with the iCSee Home app, configure lock settings, and manage passwords, modes, and sharing.

This guide explains how to connect your smart lock to the iCSee Home app and configure its settings. After the lock hardware is installed and the batteries are in place, follow the steps below to register, pair, and manage your lock from your phone.

The iCSee Home app is required to use this lock. Make sure this step is performed by the homeowner who will act as the administrator.

Before You Start

Install the lock and fit 8 AA alkaline batteries (not included) with the correct polarity. Use new, non-rechargeable alkaline batteries only.
Place the lock and your Wi-Fi router on the same floor to ensure stable connectivity. Keep them within roughly 39 ft (12 m) of each other.
The lock connects to 2.4 GHz Wi-Fi only. If your Wi-Fi is 5 GHz, switch it to 2.4 GHz first.

Register an Account

Download the iCSee Home app from the Google Play Store or the App Store (search for "iCSee Home", or scan the QR code in the printed guide), then create an account.

Open the app and tap Register

On the login screen, tap Register, choose your country/region, and enter your mobile number or email.

Set a password

Enter and confirm a password that meets the Password rule, agree to the Service Agreement and Privacy Policy, then tap Next Step to finish creating your account.

Pair the Lock

Add the lock to your account from the app home page. Make sure the lock is in network-configuration mode before you begin.

For battery-operated devices, wake up the lock or switch it to network-configuration mode before adding it. Keep the door open while pairing.

Add Device screen on the iCSee Home home page

Connect to Network screen for entering 2.4 GHz Wi-Fi credentials

Add the lock

On the home page, tap the + (Add Device) button to start adding the lock.

Confirm the device found

The app displays the device it found. Confirm it, then set the device name and choose a device location.

Continue setup

Tap Next Step.

Run the unlock-direction check

Tap Start Check to verify the unlock direction, then tap Next Step.

Connect to your network

On the Connect to Network screen, enter your 2.4 GHz Wi-Fi name and password, then tap Connect. The password must be at least 8 characters. Choose a Wi-Fi with a stable, strong signal.

Complete setup

Tap Complete to finish setup. The lock is now paired successfully.

During the final step you can review the Device Configuration Boot options:

Device Configuration Boot screen with Push Alarm and Fingerprint/PIN Remote Unlock toggles

Push Alarm — receive lock alerts on your phone.
Fingerprint/PIN Remote Unlock — after enabling this feature, remote unlocking requires using your phone's fingerprint or PIN.

Lock Home Screen

Once paired, the lock appears on the Device tab. From its home screen you can see the battery and Wi-Fi status, remotely lock or unlock the door, and open the management tools.

Remote lock / Remote unlock — lock or unlock the door from the app.
Password, Card, Fingerprint — manage the credentials allowed to open the lock.
Operation Record — view the lock's activity history.
Settings — open the lock's configuration.

Modify the Administrator Password

Change the lock's administrator password from the app.

Smart Lock Settings page with Device info and Lock Configuration entries

Administrator Password screen with Modify administrator password button

Open Settings

On the lock home screen, tap the Settings icon.

Open Device info

In Settings, tap Device info.

Open Administrator Password

Tap Administrator Password.

Modify and save

Tap Modify administrator password and save your changes.

If you have changed the password directly on the lock, the actual valid password may differ from the one shown in the app. Use Upload the administrator password in the lock to sync it.

Lock Settings

Open Settings from the lock home screen to manage the lock. Key options include:

Device info — view and edit the basic information of the lock.
Shortcuts — choose whether a second verification is required for remote unlocking.
Network Management — manage the lock's network connection.
Automatic lock — enable the auto-lock function.
Normally Open Mode — allow the door to remain open (auto-lock is disabled in this state).
Doorlock Voice — set the volume of the lock's voice prompts.
Unlock Direction Self-Check — re-configure the unlock direction.
Supports anti-lock — enable the electronic anti-lock function.

Automatic Lock

Go to Lock Configuration → Automatic lock, switch it on, set the Delay Time, then tap Confirm and Save.

Normally Open Mode

Go to Lock Configuration → Normally Open Mode, switch it on, set the time period (or enable Whole Day), then tap Save. Within the set period, the lock remains open after it is opened until it is closed manually.

When Normally Open Mode is set, auto-lock is disabled. You need to lock the door manually.

Temporary Normally Open Mode: after unlocking, input 123# on the keypad to set temporary normally open mode. This temporarily suspends the auto-lock feature. To turn it off, simply unlock and lock the lock once.

Unlock Direction Self-Check

Go to the Lock Configuration page, tap Unlock Direction Self-Check, then tap Start Check. The lock enters automatic detection mode. After you hear "Operation successful", tap Complete.

To change this setting, make sure your phone is nearby, the lock is near the door, and your phone's Bluetooth is turned on.

Anti-Lock Setting

On the Lock Configuration page, switch on Supports anti-lock. After the door is locked, long-press the double locking button for 3 seconds to engage the anti-lock function.

The anti-lock function is disabled once the door is manually locked or unlocked. To re-enable it, repeat the step. To change it while anti-lock is enabled, make sure your phone is near the door lock with Bluetooth turned on. In the anti-lock state, you can still unlock with the administrator password, a remote unlock via the Family Owner's app, the physical key, or a manual unlock.

Set Passwords, IC Cards, and Fingerprints

Tap Password, Card, or Fingerprint on the lock home page and follow the in-app instructions to add or remove credentials.

Operation Record and Messages

Operation Record — tap Operation Record on the lock home page to view the lock's activity. Tap the three-dot icon to read records or clear them.
Messages — go to Me → Permission Settings, switch on Notification, then tap the Messages icon and make sure notifications are on.

Family Management & Sharing Family — set permissions for a member to join your family as an admin or user. The invited member can access all devices in the family.
Device Management — view the sharing status of each device. To revoke a user's access, simply tap their account.
Sharing Device — share a specific device with a member as an admin or user. The member then has access to that device.

Smart Home Integration

These locks work with Amazon Alexa and Google Assistant. After integration, you can lock, unlock, and check the lock with voice commands. Open Me → Third-Party Voice Platform to connect a voice assistant.

FAQs

What should I do if the app cannot connect to the smart lock? Ensure Bluetooth and Wi-Fi are enabled on your phone and that the smart lock is in pairing mode.

Can multiple devices share management access? Yes. Admins can add users and assign permissions (for example, permanent or temporary access) via the app.
I shared the lock but the recipient could not use the code I sent. Make sure the recipient has downloaded and registered in the iCSee Home app, and that the account location matches the administrator's.
Remote unlocking fails. Confirm the smart lock is connected to Wi-Fi.
How does the app notify low battery? The app sends a low-battery alert.
Why can't the app control the lock when it's anti-locked? Only administrators can control the lock through the app when it is anti-locked.
How can I cancel anti-locking? Short-press the double locking button, turn the manual knob, unlock with the administrator password, unlock remotely through the Family Owner's app, or unlock with the physical key.
Can the door lock voice be muted or turned down? Open Settings → Lock Configuration → Doorlock Voice and turn it off or select a lower volume.
How do I check the unlock direction? Open Settings → Lock Configuration → Unlock Direction Self-Check → Start Check.
How long do the batteries last? Generally, the batteries last about 8 months, though actual life depends on how often the lock is used.
How do I unlock the lock if the battery has run out? Recharge it using the port on the exterior lock, or use one of the two included mechanical keys with the physical cylinder.