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What is the Function of Cloud Storage?How to Use the Trial Package?How to Use the Cloud Disk Experience Package?How to Purchase the Cloud Storage Package?Is It Mandatory to Activate Packages?How to View Package Orders?Are there any discounts for cloud storage?Will there be a reminder when the cloud storage plan expires?Cloud storage is not working?How to renew cloud storage?Are Cloud Storage Plans Refundable?The package I purchased is not sufficient. Can I purchase a higher-tier package?How to Disable Automatic Renewal?Can multiple devices be used together?Why Doesn't Cloud Storage Support 7*24 Hours of Video Recording?Have You Enabled Cloud Storage and No Video Recording?I lost my device, can I still view cloud storage videos?How to deal with purchased packages if the Device is damaged?Why Do I Need to Purchase a Package for Alarm Messages and Videos?
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FAQsCloud ServicesCloud Storage

How to renew cloud storage?

Guide to activating automatic renewal subscription for cloud storage

To activate automatic renewal subscription, click on the Auto-Renewal Agreement. Your device will be bound to the designated third-party payment account. Before the expiration of the product you purchased, we will automatically deduct the next period's fee and continue to provide the corresponding service content, service conditions, and service period.

Cloud storage is not working?

Troubleshooting guide when cloud storage is not working properly

Are Cloud Storage Plans Refundable?

Learn about cloud storage refund policies including single refunds, multiple refunds, and how to cancel renewals

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