LogoiCSee Help Center
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Constant Electric Camera
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Entering the preview screen prompts 99%?What to do when prompted that the device is already bound?Can't the WiFi device scan the QR code to pair?Failed to add a WiFi device?Camera frequently offline/stutters/delays?How to add an AP to the device?How to determine 2.4GHz and 5GHz WiFi?How to Deal with Network Timeouts?If it works fine on the same network, can't I view it on the external network?Can I use a mobile hotspot to connect?
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FAQsMulti Lens CameraNetwork Connection

Can't the WiFi device scan the QR code to pair?

How to properly scan QR code to pair your WiFi multi-lens camera

Please point the QR code at the camera of the device, keep a distance of 25-35 cm, and hear the WiFi notification sound being configured. If the configuration is successful, it means that the configuration is complete.

What to do when prompted that the device is already bound?

How to resolve the device already bound prompt when adding a multi-lens camera

Failed to add a WiFi device?

Troubleshooting guide for WiFi device connection failures on multi-lens cameras

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