LogoiCSee Help Center
LogoiCSee Help Center
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Constant Electric Camera
Battery Camera
Network Connection
How do I add battery devices?Failed to Add Camera?Does the device add no voice prompts?Does the screen show a black screen when the device is successfully connected?How do I wake up a battery device?What If the Battery Device Is Offline?Camera frequently offline/stutters/delays?Can't restore the battery device to its factory settings?If it works fine on the same network, can't I view it on the external network?
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FAQsBattery CameraNetwork Connection

Does the device add no voice prompts?

Troubleshooting when the device has no voice prompts during setup

  1. Check whether the device supports voice prompts.

  2. Determine whether the power is properly applied and whether the power cable meets the parameters.

  3. There are no abnormalities above. We recommend that you contact the hardware buyer for after-sales service.

Failed to Add Camera?

Troubleshooting guide for camera addition failures on battery cameras

Does the screen show a black screen when the device is successfully connected?

Troubleshooting black screen issues after successful device connection

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