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Constant Electric Camera
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Video Replay
Have you enabled cloud storage and no video recording?Why doesn't cloud storage support 7*24 hours of video recording?Can cloud storage and memory cards be used together?What brand of memory card do I need for local storage?Can the memory card be emptied and formatted?How do I delete a video clip from cloud storage?How does local storage filter static/dynamic recordings?How do I change the length of a locally stored video clip?Why does the local playback say "No video files for the day"?I lost my device, can I still view cloud storage videos?Does the memory card support full-day/loop recording?Device can't read memory card? Playback acquisition failure or network timeout?Why can't I read the memory card after a while?How do I download memory card videos?
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FAQsConstant Electric CameraVideo Replay

How do I download memory card videos?

Learn how to download videos from the memory card to your mobile phone

Here are the steps to download the video:

  1. Open the [Playback] at the bottom of the preview screen, click the Edit button.

  2. Select the video clip you want to download and click 【download】. After the download is complete, the video will be in the album in the app.

The APP album saves the video to the mobile phone:

Android: After entering, click the video you want to save to the preview screen. There is a save button in the upper right corner. After clicking, save it to the phone system's album.

Apple: After entering, press and hold the video section, select the video clip you want, click the "Share" button below, and select "Save Video". The video will be saved to the phone system's album.

Why can't I read the memory card after a while?

Common reasons why a memory card becomes unreadable over time and how to resolve them

Hardware Problems

Troubleshoot hardware issues with your constant electric camera

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