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Constant Electric Camera
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Video Replay
Have you enabled cloud storage and no video recording?Why doesn't cloud storage support 7*24 hours of video recording?Can cloud storage and memory cards be used together?What brand of memory card do I need for local storage?Can the memory card be emptied and formatted?How do I delete a video clip from cloud storage?How does local storage filter static/dynamic recordings?How do I change the length of a locally stored video clip?Why does the local playback say "No video files for the day"?I lost my device, can I still view cloud storage videos?Does the memory card support full-day/loop recording?Device can't read memory card? Playback acquisition failure or network timeout?Why can't I read the memory card after a while?How do I download memory card videos?
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FAQsConstant Electric Camera

Video Replay

Learn how to use cloud storage and local storage for video playback, manage memory cards, and troubleshoot common issues

This section covers everything about video storage and playback, including cloud storage features, memory card management, and local playback operations.

Cloud Storage

Cloud Storage Not Recording?

Troubleshooting guide for cloud storage that is not recording videos

No 24/7 Cloud Recording?

Why cloud storage doesn't support continuous 24/7 video recording

Cloud + Memory Card Together

Can cloud storage and memory cards be used together?

Delete Cloud Videos

How to delete video clips from cloud storage

View Videos After Device Lost

Can I still view cloud storage videos if my device is lost?

Memory Card Management

Recommended Memory Cards

What brand of memory card is recommended for local storage?

Format Memory Card

How to format and empty the memory card on your camera

Loop & Full-Day Recording

Does the memory card support full-day and loop recording?

Can't Read Memory Card

Troubleshooting when device can't read the memory card

Memory Card Unreadable Over Time

Why the memory card becomes unreadable after extended use

Local Playback

Filter Recordings

How to filter static and dynamic video recordings

Change Video Clip Length

How to customize the video segment length for local storage

No Video Files Found

Why does local playback say 'No video files for the day'?

Download Videos

How to download memory card videos to your phone

How do I connect to the WeChat push alarm service?

How to bind WeChat and enable WeChat alarm push notifications

Have you enabled cloud storage and no video recording?

Troubleshooting guide for cloud storage that is not recording videos

Table of Contents

Cloud Storage
Memory Card Management
Local Playback