Smart alarm push delay false alarm?
Understand and resolve smart alarm push delays and false positives
Smart Alerts may be delayed or misreported.
1. Push delay
Due to network delays, server load, etc., there may be a delay in smart alarms being pushed to your device. This may cause you to receive push notifications only after the actual event has occurred.
2. False positives
Intelligent alarm systems may falsely alarm due to non-threatening events such as changes in light, small animals crossing the field of view, or camera lenses being blocked. In this case, the system's detection algorithm may need to be adjusted or optimized to reduce the occurrence of false positives.
To reduce push delays and false positives, you can try the following:
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Adjust the sensitivity of the smart alarm system settings to optimize its sensitivity and accuracy.
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Make sure your device and internet connection are stable to reduce push delays.
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Check the location and environment of the camera regularly to ensure that it is not affected by false alarms.
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If necessary, contact the APP online customer service for technical support and adjustment suggestions.
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